Welcome to the ITIL Lite Book website a location where those who have purchased, or want to purchase, the ITIL Lite Book or attended, or wish to attend, the ITIL Workshop can exchange ideas, thoughts, downloads and opinions. The ITIL Lite Book was written by Malcolm Fry to help smooth the ITIL implementation path.
The initial impetus for this book came from conversations between Malcolm Fry and numerous IT Service Management professionals concerning the implementation of ITIL v3. Two main concerns emerged; where is the starting point for implementing ITIL v3 and is it necessary to implement the whole of ITIL v3? Note that the questions were not should we implement ITIL v3 but how should we go about implementing ITIL v3? Which is why this book is focused on implementing ITIL v3 either in full or in part and is not a text book but a practical guide book that explains the steps that need to be taken to achieve a desired level of ITIL v2 implementation.
It is important to explain the reasoning and logic behind the concept of ITIL Lite first of all it is not meant to compete with or in anyway denigrate ITIL v3 rather it has been created to complement and assist organisations that are adopting or are thinking of adopting ITIL v3. There are many organisations who for different reasons, these reasons are discussed in the book, cannot or will not be implementing ITIL v3 in its entirety. There are also those organisations that are looking towards full ITIL v3 implementation but are confused as to where to start this journey. ITIL Lite is aimed at both of these groups; those who will not be fully implementing ITIL v3 and those who intend to fully implement ITIL v3 but are looking for a starting point.